FAQs

  • The Fire District does not recycle fire extinguishers. Residents and business owners can recycle extinguishers with Beaufort County Solid Waste & Recycling by taking them to a nearby convenience center and depositing in the Household Hazardous waste area. Please notify an attendant that you have an extinguisher and they will direct you to to proper are for placement.

    For additional questions about safe recycling, please contact Beaufort County Solid Waste & Recycling at (843) 255-2736.

     

  • Complete the Incident / Investigation Report Request Form.

    Please be aware that the report is not immediately available; once the Incident Report is ready for release, it can be e-mailed, mailed, faxed, or held at the station for you to pick up. Due to review and scheduling issues and to insure accuracy of the report, it may take up to 2 (two) weeks for the report to be made ready for release. Certain reports, such as reports of an investigative nature, may take many months to complete and a copy of said report will not be available until such time as the report is complete and finalized.

  • If your event is being held in the Town of Bluffton, please contact the Town of Bluffton at 843-706-4500. If your event is not in the town limits please use the Public Event Request form. Please be aware that coverage fees may apply.

  • No, the fire department is not responsible for fire hydrants. Your water department or utility district is in charge of hydrants and there may be a reason why they're flowing, such as testing or maintenance. Please contact your local water department. The most common water departments serving the area are BJWSA (843-987-9200), Callawassie Island (843-987-3800), Moss Creek (Water Oak Utility - 843-837-2321), and Hilton Head PSD#1 (843-681 5525).

  • 843-524-2777 (this number is ONLY for alarm company use; individuals must report emergencies by calling 911.)

  • Please place your old flags in the drop box located in front of our Headquarters Station, located at 357 Fording Island Road (next to Saint Gregory’s Catholic Church).

     

  • We cannot dispose of any hazardous materials or used medical supplies. Please contact Beaufort County Emergency Management at (843) 255-4000 or the Town of Hilton Head at (843) 341-4600 to see when the next Hazardous Materials collection event is.

  • Unfortunately no, we are not able to take our engines out of service for these types of events; our apparatus needs to be available to respond in the event of an emergency situation.

  • Please complete our Facility Use Application. The application will not be finalized without a Certificate of Liability Insurance provided. Every attempt will be made to accommodate your request; however, please realize that there is very limited availability due to training and normal business functions.

  • Questions regarding EMS billing should to be directed to Beaufort County EMS at (843) 522-4006.

  • With proper documentation the Bluffton Township Fire District will be happy to help. Please contact our Operations Chief at 843-757-2800 ext. 7302 to discuss times and requirements.

  • Please visit the South Carolina Forestry Commission’s website at https://www.scfc.gov/ or call them at 1-800-895-7062. Even if there is not a ban on burning, please use good judgment about burning in dry and/or windy conditions, and always be prepared before burning by having rakes and garden hoses nearby.

  • Please use this request form or contact the Fire Marshal’s Office at 843-548-4353 to request a fire inspection.

  • Smoke or carbon monoxide alarms that are hard-wired with a battery backup can be safely thrown in the garbage once the battery is removed. For smoke and carbon monoxide alarms with a 10-year sealed lithium batter, Beaufort County residents can take them to any convenience center and place them with the Household Hazardous Waste items.

    Please be sure to tell the attendant that you have an alarm with a lithium-ion battery so they can direct you to the correct bin or barrel.

    For additional questions about smoke alarm recycling, please contact Beaufort County Solid Waste & Recycling at (843) 255-2736.

  • The entire alarm should be replaced after 10 years. Newer units have a recommended replacement date printed on the unit. For more information on smoke alarms, visit here.

  • Yes, we will come to visit a school. Use the Speaker Request Form to request a program about safety, careers, guest speakers, etc. Please complete the form in its entirety and submit it at least 14 days prior to your requested program event date. (All requests will be considered on a first-come, first-served basis. Please complete the Speaker Request Form.

  • We offer CPR courses each month, accredited through the American Heart Association. For course schedules, registration and a full CPR FAQ, please visit https://btfdcpr.com/.

  • Yes, we do give tours of the Fire Station for groups of kids and individuals. Use the Station Tour Request form to request a fire station tour with groups of more than 5 total. Smaller groups or individuals may tour the stations at any time if the crews are available. (All requests will be considered on a first-come, first-served basis. Please complete the Station Tour Request Form.

  • Yes, we will consider a public event request only if the event is open to the public. Please use the Public Event Request form to request our attendance or participation (usually firefighters and a fire truck for school events, neighborhood events, parades, etc.) Please note that we are unable to participate with birthday parties or endorse or promote products, services, businesses, etc. Please complete the form in its entirety and submit it at least 14 days prior to your requested program event date. (All requests will be considered on a first-come, first-served basis.) Please complete the Public Event Request Form.

  • The BTFD has certified Car Seat Inspection Technicians who will inspect your child car seat free of charge. Please view our car seat page or e-mail peo@blufftonfd.com to schedule an inspection.