Public Information & Media Relations

The Bluffton Township Fire District understands the importance of effective communication and a strong relationship with the community and media. The Fire District partners with the media to connect with the community. Effective media relations and positive community participation are two vital components to the overall success of any public safety organization and its mission to serve the general public.

The Bluffton Township Fire District will be transparent by providing fair and accurate information to the public and media in a timely and professional manner.

​The Public Information Officer:

• Is the main point of contact for the Fire District to assist the news media
• Prepares and disseminates all Fire District news releases
• Coordinates interview requests from the media
• Arranges and coordinates press conferences, and conducts other media events for the Fire District
• Manages the Fire District social medial platforms
• Assists with special projects and presentations about Fire District services and activities

WEEKDAYS - BUSINESS HOURS

The Public Information Office normal operational hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. and Friday from 7:00 a.m. to 11:00 a.m. holidays being the exception.

During regular business hours, a PIO is available to provide information, updates, and answer questions. Please call or email us for assistance. Emails should be sent to pio@blufftonfd.com to ensure the information request is received and processed in a timely manner. Phone calls should be made to the PIO Office at (843) 757-2800, Extension 2702.

AFTER HOURS & ON-CALL PIO

A PIO will always be on-call for major breaking news. After hours, the on-call PIO may not have information immediately available, depending on the nature of the event, but will answer questions and provide updates as soon as information is confirmed. Additionally, as appropriate, we will share critical information through our social media platforms including Facebook, Twitter, and Instagram (@BlufftonFire). If an incident results in the calling of a media briefing, we will notify our media partners at least one-half hour prior to the scheduled start time.

If you call, text, or email the on-call PIO after hours or on weekends, please be sure to provide us with as much detail about the incident in question, as well as the deadline for your organization. Every effort will be made to return your call as soon as possible and accommodate your request, however, if the situation is not urgent, you may not receive a response until the next business day.